Shipping Policy

Effective date: September 5, 2026

Destinations and costs

We ship to destinations available at checkout. Shipping charges, if any, are shown before payment. If your address is not supported, contact contact@entiretytcg.shop before ordering.

Processing and delivery

Standard shipping takes 5–9 business days after dispatch. We begin preparing in-stock orders after payment authorization and send a shipment notification when they are dispatched. Business days exclude weekends and public holidays.

This is an estimated transit time. Any different product-specific shipment commitment will be disclosed before purchase. Preorders follow the shipment estimate shown on the product page, with transit beginning after dispatch.

Tracking and delays

When tracking is available, we send the tracking details after dispatch. Carrier updates may take time to appear. If an order has not arrived within the expected timeframe, email us with your order number.

If we cannot ship within the promised timeframe, we will notify you, provide a revised date if available, and explain your cancellation and refund options. We will obtain consent to a delay where required or cancel and refund the affected unshipped merchandise as required by law. We will not hold an order indefinitely merely because it is a preorder.

Incorrect addresses and delivery problems

Please check the delivery address before ordering and contact us promptly about corrections. Changes may not be possible after dispatch. Any additional reshipping cost arising from an incorrect address will be explained and agreed before reshipping.

If tracking shows delivery but you cannot locate your package, check the delivery location and with household members, then contact us. We will investigate with the carrier. A delivery scan alone does not automatically resolve a missing-package complaint. Your applicable consumer rights remain unaffected.

Report damaged deliveries or missing contents promptly and retain packaging if reasonably possible to help us investigate. We do not require an unboxing video as the sole way to establish a problem.

International orders, if offered

Available destinations and shipping charges are displayed at checkout. We will identify known import-charge arrangements before purchase. Where duties or import taxes are not collected by us, the recipient may be responsible under local rules; customs processing can affect delivery estimates. Mandatory rights under applicable law remain unaffected.

Contact

contact@entiretytcg.shop
EntiretyTCG, California 49, Sutter Creek, CA 95685, United States